Simple Direct, Inc.
Services
Account Management
We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to understand the implications of every choice our clients can make. The account management team provides customers with service, support and improvement opportunities to increase their consumption of a product or service and maximize retention, cross-sell and upsell opportunities within the customer base. Our goal is to oversee every aspect of the major accounts we work on and to give continuous feedback on how we can increase our clients relationships and services.
Client Services
With years of experience, our staff has the capabilities and expertise to take your business to the next level. At Simple Direct, we combine our insights and skills to transform your processes and strategies, and in turn, your company. Our Client Services Associates are responsible for resolving customer issues, recommending solutions and guiding product users through features and functionalities. Our team is there is help the consumers in every way possible and help build quality relationships between the product and the client.